db336 Terms & Conditions — Please Read Before Playing

1. Introduction and Acceptance

db336 is an online gaming platform providing sports betting, live casino, slots, crash games and fishing games to eligible players. These Terms & Conditions, together with our Privacy Policy and Responsible Gaming Policy, form the complete agreement between db336 and each registered user. You are strongly encouraged to read all documents carefully before registering and placing your first wager.

By completing the registration process and ticking the acceptance box, or by placing any wager or making any transaction on db336, you acknowledge that you have read, understood and accepted these Terms & Conditions in their entirety. If you are acting as an agent for or otherwise representing another person, both you and that person are bound by these terms.

Key Terms at a Glance

2. Eligibility Requirements

To register and use db336, you must satisfy all of the following eligibility requirements at all times. db336 reserves the right to request documentary evidence of eligibility at any point and to suspend or close any account where eligibility cannot be confirmed.

• You must be at least 21 years of age. Providing false information about your age is a serious breach of these Terms & Conditions and may result in criminal liability.
• You must not be a resident of any jurisdiction in which online gambling is prohibited by law.
• You must be acting on your own behalf as the beneficial owner of funds used in all transactions.
• You must not be a current employee, director, contractor or agent of db336 or any of its affiliated entities, and must not be a close family member of any such person.
• You must not have been previously excluded from db336 or had an account terminated for breach of these Terms & Conditions.

3. Account Registration and Security

To access the full range of services on db336 you must create a personal account by completing the registration process accurately and honestly. You are required to provide your full legal name, date of birth, valid Bangladeshi mobile number and a password of your choosing. All information provided must be accurate and up to date. Providing false, misleading or incomplete information during registration is a breach of these Terms & Conditions and may result in immediate account closure and forfeiture of any balance held.

You are solely responsible for maintaining the confidentiality of your login credentials. db336 will never ask you for your password via chat, email or phone. Any access to your account using your correct credentials will be treated as access by you, and you will be liable for all activity occurring under your account. If you suspect that your account has been accessed without your authorisation, you must contact db336 support immediately.

4. Deposits, Withdrawals and Payment Terms

db336 accepts deposits and processes withdrawals using the following methods available to Bangladesh-based players. All financial transactions are subject to the following terms:

• Accepted payment methods include bKash, Nagad, Rocket, Upay, Visa and Mastercard. db336 does not accept cash or payments from third-party accounts not registered in your name.
• The minimum deposit amount is ৳100. Minimum withdrawal amounts may vary by payment method; please check the Cashier for the current applicable minimums.
• Withdrawal requests are processed within 5 to 30 minutes for bKash and Nagad in ordinary circumstances. Withdrawals may take longer during periods of high platform demand, scheduled maintenance, or where KYC verification is pending.
• db336 reserves the right to conduct additional security checks on withdrawals above a certain threshold. You may be required to verify your identity before a large withdrawal is authorised.
• All transactions are conducted in Bangladeshi Taka (BDT). db336 is not responsible for currency conversion fees charged by your payment provider.

db336 does not accept deposits made with funds derived from illegal activity. Any attempt to use the platform for money laundering or financial crime will be reported to the relevant authorities and the account will be permanently closed with all funds withheld pending investigation.

5. Bonuses, Promotions and Wagering Requirements

db336 offers a range of bonuses and promotions to eligible players. All bonuses are subject to the following general conditions, as well as any specific terms attached to each individual offer. It is your responsibility to read and understand the full terms of any bonus before opting in or making a qualifying deposit.

1. Bonuses are credited to your bonus wallet and are subject to wagering requirements before any associated winnings can be withdrawn to your main wallet. The applicable rollover is specified in each offer's individual terms.
2. Bonuses are non-transferable and may not be exchanged for cash except where the applicable wagering requirements have been met in full.
3. Only one bonus may be active per player at a time unless explicitly stated otherwise in the offer terms.
4. db336 reserves the right to withdraw, modify or cancel any bonus or promotional offer at any time without prior notice. Any bonus that has already been credited and for which wagering requirements have been partially met will be subject to the terms applicable at the time of crediting.
5. If db336 has reasonable grounds to believe that a player is abusing the bonus system — including through matched betting, exploitation of system errors, or coordinated bonus abuse — db336 reserves the right to void all bonuses and associated winnings and to close the account.

Welcome bonuses are available to new players on their first qualifying deposit only. Subsequent deposits may be eligible for reload bonuses or other promotional offers where available. Players who have self-excluded or requested cooling-off periods are not eligible for bonuses during those periods.

6. Prohibited Activities

The following activities are strictly prohibited on db336. Engaging in any prohibited activity may result in immediate account suspension, permanent closure, forfeiture of all balances and winnings, and where applicable, referral to law enforcement authorities.

• Registering more than one account, or registering an account on behalf of another person, or allowing a third party to operate your account.
• Depositing funds derived from criminal activity, money laundering, fraud, or any other unlawful source.
• Using automated software, bots, scripts or any other form of artificial intelligence to place bets, access account data or otherwise interact with the platform in a non-human manner.
• Exploiting errors, glitches or loopholes in the platform software or game content. Any winnings derived from a technical error must be reported to support immediately; db336 reserves the right to void such winnings.
• Colluding with other players to achieve an artificial outcome in any game or betting market.
• Engaging in abusive, threatening, discriminatory or otherwise inappropriate communication directed at db336 staff or other players through any channel including live chat, email or social media.

7. Responsible Gaming

db336 is committed to promoting responsible gaming. The platform is strictly for players aged 21 and above. We provide tools including deposit limits, session time reminders and self-exclusion options that all account holders can activate directly from their account settings at any time. db336 encourages all players to set personal limits that reflect their financial circumstances and to treat gaming as a form of entertainment, not as a source of income.

If you believe that your own or another person's gambling is causing harm, please contact db336 support immediately. Our Bengali-speaking support team is available 24 hours a day. For additional resources and guidance, please visit our Responsible Gaming page. Players who voluntarily self-exclude will not receive bonus or promotional communications for the duration of the exclusion period.

8. Intellectual Property

All content on db336, including but not limited to text, graphics, logos, game interfaces, software and data compilations, is the property of db336 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal, non-commercial gaming purposes only. You must not copy, reproduce, distribute, publish, display or create derivative works of any db336 content without express prior written authorisation.

9. Limitation of Liability

To the fullest extent permitted by applicable law, db336 shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of the platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruptions or the cost of substitute services. db336's total aggregate liability to you for any claim arising under or in connection with these Terms & Conditions shall not exceed the net deposits made by you in the 30 days immediately preceding the event giving rise to the claim.

db336 does not warrant that the platform will be available at all times without interruption, that it will be free from errors or viruses, or that any specific game or betting market will remain available. The platform is provided on an 'as is' and 'as available' basis. db336 is not responsible for internet connectivity issues on the user's side that affect game play or bet placement.

10. Amendments to These Terms

db336 reserves the right to amend, update or replace these Terms & Conditions at any time. Where a material change is made, db336 will notify registered users by displaying a prominent notice on the platform or by sending a notification to the mobile number registered to your account. Your continued use of db336 following the effective date of any amendment constitutes your acceptance of the revised terms. If you do not agree to the revised terms, you must cease using the platform and contact support to close your account.

11. Governing Law and Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with the laws applicable to the operation of db336. Any dispute arising out of or in connection with these Terms & Conditions, including any question regarding its existence, validity or termination, shall be referred to and finally resolved by binding arbitration under the rules applicable in the relevant jurisdiction. Nothing in this clause prevents db336 from seeking injunctive or other equitable relief in any court of competent jurisdiction to protect its intellectual property rights or confidential information. If any provision of these Terms & Conditions is held to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

12. Contact Us

If you have any questions about these Terms & Conditions, wish to raise a dispute, or need to contact db336 for any account-related matter, please reach our support team through the live chat feature available on the platform, or by email at the address displayed in the footer of this page. Our support team operates 24 hours a day, 7 days a week, and Bengali-language support is available at all times.

db336 aims to acknowledge all support queries within 2 hours and to resolve the majority of account-related issues within 24 hours. Complex disputes involving payment verification or suspected account abuse may take longer to investigate. db336 will keep you informed of progress throughout the resolution process.